AI Chatbot Development
We build chatbots that know your business because they are trained on it. Custom assistants for your website, your staff, and your customers' favorite channels — and we run them in production ourselves. Try the one in the corner of this page.
Answers visitors instantly, around the clock
Trained on your knowledge base, not canned scripts
One bot brain across web, SMS, Discord, and Telegram
Proven in production — 13 shipped AI assistants
Custom Website Chatbots
A chatbot trained on your actual business — your services, your pricing, your policies — not a generic script. Retrieval-augmented answers pull from your own knowledge base, so the bot says what you would say. The assistant in the corner of this site is one of ours.
Key Features
- RAG pipeline grounded in your documents and site content
- Streaming responses over WebSocket with REST fallback
- Voice in and out: speech-to-text input, ElevenLabs TTS replies
- Widget styled to match your brand and site themes
- Server-side on/off switch — disable it and the API stops answering too
- Escalation paths to email, booking, or a human
Common Use Cases
- Answering pre-sales questions at 2 AM
- Booking consultations directly from the chat window
- Explaining services and pricing without a phone call
- Deflecting repetitive support questions
- Capturing leads from visitors who never fill out forms
Internal & Admin Assistants
Staff-facing copilots that live inside your admin panel or intranet and actually do things — look up a contact, summarize a deal, draft a reply — instead of just chatting. We build these with tool calling wired to your real systems.
Key Features
- Scoped assistants: one persona for the public, another for staff
- Tool calling against your CRM, database, and internal APIs
- Role-aware access so the bot only sees what the user may see
- Conversation history and per-user context
- Admin controls for prompt, provider, and model without a deploy
- Usage and cost tracking per provider
Common Use Cases
- CRM lookups by name, company, or deal stage
- Drafting follow-up emails from call notes
- Onboarding new staff with an always-available policy expert
- Summarizing long ticket threads before a handoff
- Internal IT and how-do-I helpdesk questions
Multi-Channel Bots
Your customers are not all on your website. We deploy the same trained brain across SMS, Discord, and Telegram so the answers stay consistent no matter where the conversation starts.
Key Features
- Two-way SMS conversations via Twilio
- Discord bots with slash commands and channel awareness
- Telegram bots for alerts, Q&A, and ops workflows
- One shared knowledge base across every channel
- Channel-appropriate formatting (short for SMS, rich for Discord)
- Delivery logs so you can audit every message sent
Common Use Cases
- Appointment confirmations and reminders by text
- Community support inside a customer Discord server
- Ops alerts with conversational follow-up in Telegram
- After-hours triage that routes urgent issues to a human
- Order and status lookups from a text message
Chatbot Optimization & Training
A chatbot is not a launch-and-forget project. We curate the knowledge base, tune the prompts against real transcripts, and put analytics and moderation around the whole thing so quality goes up over time instead of drifting.
Key Features
- Knowledge-base curation: what goes in, what gets cut, what gets rewritten
- Prompt tuning driven by real conversation transcripts
- Analytics on topics, resolution, and drop-off points
- Moderation queue for flagged or off-topic exchanges
- A/B testing greetings, tone, and escalation thresholds
- Provider and model swaps as better options ship
Common Use Cases
- Rescuing an underperforming bot another vendor built
- Quarterly tune-ups as your services and pricing change
- Reducing wrong answers by fixing the source content
- Finding the questions customers ask that your site never answers
- Keeping tone on-brand as the bot's scope grows
Straightforward Project Pricing
Website Chatbot
RAG-trained widget with voice, streaming, and your branding
Delivery: 1-2 weeks
Internal Copilot
Staff assistant with tool calling into your CRM and systems
Delivery: 2-4 weeks
Multi-Channel Rollout
Extend one trained bot to SMS, Discord, and Telegram
Delivery: 2-3 weeks
Want a Bot That Actually Knows Your Business?
We have shipped 27+ AI products, including the AI Concierge and 13 AI assistants — and the chatbot answering questions on this site right now. Yours is next.
Frequently Asked Questions
What makes a custom chatbot better than an off-the-shelf widget?+
A custom chatbot is trained on your business — your services, pricing, policies, and documents — using retrieval-augmented generation, so it answers like a knowledgeable employee instead of deflecting to a contact form. It also matches your brand and connects to your CRM, booking, and support systems.
Can I try one of your chatbots before buying?+
Yes — the assistant in the corner of our own website is one of ours. Ask it about our services, pricing, or booking; it uses the same architecture we deploy for clients, including voice input and spoken responses.
How long does it take to launch a chatbot?+
A knowledge-base-trained website chatbot typically launches in one to two weeks, including training on your content, brand styling, and testing. Multi-channel deployments (SMS, Telegram, Discord) add time depending on scope.
Will the chatbot hand off to a human when it should?+
Yes. We configure escalation rules so complex or sensitive conversations route to your team by email, SMS, or CRM task — with the full transcript attached so nobody starts from scratch.